Privacy Policy – How okplat Protects Your Personal Data

okplat ("okplat," "we," "us," or "our") operates the online gaming platform accessible at okplat.org. We are committed to protecting the privacy and personal data of all users of the okplat platform ("you," "your," or "Player"). This Privacy Policy describes how okplat collects, uses, stores, shares, and protects your personal data when you access or use the okplat website, games, and related services.

This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). By registering for an okplat account or using any part of the okplat platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

okplat collects the following categories of personal data from players:

2.1 Identity and Contact Data

• Full legal name as it appears on your government-issued identification
• Date of birth (to verify you are at least 21 years of age)
• Nationality and country of residence
• Email address and mobile phone number
• Residential address (barangay, city/municipality, province)

2.2 Identity Verification Data

• Copies of government-issued identification documents (Philippine passport, SSS ID, UMID, driver's license, PhilSys National ID)
• Proof of address documents
• Selfie or facial verification images where required for KYC purposes

2.3 Financial Data

• GCash or PayMaya account details (mobile number only — okplat does not store full wallet credentials)
• Bank account details for BPI, BDO, or Metrobank withdrawals
• Transaction history including deposits, withdrawals, and gaming activity

2.4 Technical and Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Pages visited, features used, and time spent on the okplat platform
• Login timestamps and session duration
• Game history, bet amounts, and wagering patterns

2.5 Communications Data

• Records of your communications with okplat customer support via live chat or email
• Feedback, complaints, and survey responses submitted to okplat

okplat collects your personal data through the following means:

• Direct collection: Information you provide when registering for an okplat account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the okplat website, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-fraud partners; payment data from GCash, PayMaya, BPI, BDO, and Metrobank in connection with your transactions.

okplat uses your personal data for the following purposes:

• Account management: To create, maintain, and manage your okplat account, including verifying your identity and eligibility to use the platform.
• Service delivery: To provide you with access to okplat games, process your deposits and withdrawals, and deliver the services you request.
• Legal and regulatory compliance: To comply with our obligations under Philippine law, including KYC requirements, anti-money laundering (AML) obligations, and PAGCOR regulatory requirements.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the okplat platform.
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools including deposit limits, cooling-off periods, and self-exclusion.
• Customer support: To respond to your inquiries, resolve complaints, and provide technical assistance.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may opt out at any time.
• Platform improvement: To analyze usage patterns and improve the performance, features, and user experience of the okplat platform.

okplat processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including account registration, game access, and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including KYC, AML, and PAGCOR requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

okplat does not sell, rent, or trade your personal data to third parties for their own marketing purposes. okplat may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank, for the purpose of processing your deposits and withdrawals.
• KYC and identity verification providers: Third-party service providers engaged to verify your identity and age in compliance with regulatory requirements.
• Fraud prevention and AML partners: Service providers engaged to detect and prevent fraudulent activity and money laundering on the okplat platform.
• Game providers: Third-party game developers and live casino operators whose games are available on the okplat platform, to the extent necessary to deliver their services.
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities, where disclosure is required by law or regulatory obligation.
• Professional advisers: Lawyers, auditors, and other professional advisers engaged by okplat in connection with the operation of the platform.

All third-party service providers engaged by okplat are required to process your personal data only in accordance with okplat's instructions and applicable data protection law, and to implement appropriate technical and organizational security measures.

okplat retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general rule, okplat retains account data and transaction records for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations and PAGCOR requirements. Identity verification documents are retained for the same minimum period.

Where personal data is no longer required for any lawful purpose, okplat will securely delete or anonymize it in accordance with its data retention and disposal procedures.

okplat implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the okplat platform
• Encryption of sensitive data at rest, including financial information and identity documents
• Role-based access controls limiting employee access to personal data on a need-to-know basis
• Regular security audits, vulnerability assessments, and penetration testing
• Multi-factor authentication for administrative access to okplat systems
• Incident response procedures for detecting, reporting, and responding to data security incidents

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by okplat:

• Right to be informed: The right to be informed of how your personal data is being collected and processed by okplat.
• Right of access: The right to request a copy of the personal data okplat holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to okplat's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe okplat has violated your data privacy rights.

To exercise any of these rights, please submit a written request to [email protected]. okplat will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with NPC guidelines.

okplat uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and deliver relevant content. The following categories of cookies are used on the okplat website:

• Strictly necessary cookies: Essential for the operation of the okplat platform, including session management and security. These cannot be disabled.
• Performance cookies: Used to collect anonymous information about how players use the okplat website, helping us improve platform performance and user experience.
• Functional cookies: Used to remember your preferences and settings, such as language and display options.
• Analytics cookies: Used to understand aggregate usage patterns on the okplat platform. Data collected is anonymized and used only for internal analysis.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the okplat platform.

The okplat platform is strictly for adults aged 21 years and above, in accordance with Philippine law. okplat does not knowingly collect personal data from individuals under the age of 21. If okplat becomes aware that personal data has been collected from a person under 21, such data will be deleted immediately and the associated account will be closed.

Account holders are responsible for ensuring that no person under the age of 21 accesses or uses their okplat account. If you believe a minor has accessed the okplat platform, please contact us immediately at [email protected].

okplat reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or platform features. When material changes are made, okplat will notify registered players via email or a prominent notice on the okplat website. The date of the most recent revision is displayed at the top of this page.

Your continued use of the okplat platform following the posting of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree to the updated Privacy Policy, you must cease using the okplat platform and may request account closure.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by okplat, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 via the okplat website
• Address: Manila, Philippines

okplat aims to respond to all data privacy inquiries within five (5) business days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.